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Are you nervous about mailing your broken glasses? This in-depth guide breaks down the safest ways to pack and ship your eyewear to ensure they arrive safely for professional repair.

The Ultimate Guide: How to Safely Mail Your Eyeglasses for Professional Repair

Sending your favorite pair of Oliver Peoples, Ray-Bans, or Cazals through the mail can feel a bit nerve-wracking. You want to ensure they arrive at the repair center in the same condition they left your house—without any added scratches or structural damage.

At All American Eyeglass Repair, we’ve processed thousands of mail-in repairs. We’ve seen what works and, more importantly, what doesn’t. Here is our expert guide on the best practices for packing, sealing, and shipping your eyewear for a seamless repair experience.

 

 

Step 1: Prepare Your Frames for Travel

Before you reach for the bubble wrap, take a moment to document your frames.

The “Before” Photo

Take a quick photo of your glasses. This serves as a record of their condition and helps our technicians identify the specific break or part needed (like a Persol 714 folding bridge or a Maui Jim nose pad).

The Repair Form

Ensure you have filled out our Online Mail-In Form. Include a printed copy inside the box so our team knows exactly who the glasses belong to the moment they open the package.

Step 2: The “Double-Protection” Packing Method

The goal is to prevent the frames from shifting or being crushed by other heavy packages during transit.

  1. Use a Hard Case – If you have the original hard case for your glasses, use it! If not, any sturdy eyeglass case will do. This is your first line of defense against pressure.
  2. The “Shake Test” Wrap – Wrap your glasses in a soft microfiber cloth or a piece of bubble wrap before putting them in the case. Close the case and give it a gentle shake. If you hear rattling, add more padding inside until the glasses are snug.
  3. The Shipping Box – Never use a padded envelope (bubble mailer) for eyeglasses. They offer zero protection against crushing. Always use a sturdy, corrugated cardboard box.

Step 3: Choosing the Best Shipping Method

When it comes to shipping, “cheap” can become expensive if the package goes missing.

Tracking is Non-Negotiable

Use a service that provides a tracking number (USPS Priority Mail, FedEx, or UPS). This allows you to monitor your frames’ journey to our repair center.

Insurance

For luxury brands like Cartier or vintage Cazals, we highly recommend adding insurance to your shipment for peace of mind.

Speed

Most of our mail-in repairs are completed the same day they arrive. Choosing a faster shipping method (2-day or Overnight) means you get your glasses back on your face even sooner.

Step 4: Sealing for Security

It sounds simple, but the way you tape your box matters.

The H-Tape Method – Tape down the center seam and all side seams of the box. This prevents the box from accidentally popping open if it’s compressed under a heavier package.

Label Placement  – Ensure the shipping label is flat and clearly visible. Do not place tape over the barcode, as this can cause scanning errors and delays.

Pro-Tips for a Faster Repair

  • Include the Broken Parts

If a temple arm snapped off or a decorative screw fell out, include those pieces in a small Ziploc bag. Sometimes we can save you money by repairing the original part rather than replacing it!

  • Clean the Lenses

While not required, sending clean glasses helps our technicians get straight to work on the structural repair.

In Summary

Shipping your glasses doesn’t have to be stressful. By following these best practices—using a hard case, a sturdy box, and a tracked shipping method—you ensure your eyewear is handled with the care it deserves.

Ready to start your repair? Click here to visit our Mail-In Repair Page to get your shipping instructions and start the process today!

Fast and Reliable Eyeglass Repair Services, In-Store or by Mail

It never happens at a good time.

Your eyeglasses have broken, and you need them repaired quickly.

Don’t worry – all of us at All American Eyeglass Repair are experts at emergency eyeglass repair. And you don’t have to pay an arm and a leg. Most repairs range from only $39 to $69!

Stop in any one of our locations nation-wide. We’ll fix most repairs on most brands within one hour.

Don’t live near one of our stores? Then use our mail in eyeglass repair service. It’s the fastest in the business. We offer same day turnaround.

Here’s how our mail in service works:

  • Print this form and include it with your glasses when you send them to us for repair.
  • Send your eyeglasses and repair form to one of our mail in repair centers. Protect your frames during shipping. Wrap them in plastic or bubble wrap and ship them to us in a study box.
  • Send no money. We will call you when we receive your glasses and review what needs to be done. You can authorize us to do the repair or we’ll send them back to you. If you want us to repair them, you can give us a credit or debit card over the phone, or we’ll email you a link you can use to make payment.
  • Most every mail in eyeglass repair we do is performed and return the same day we receive them or by noon the next business day.
  • That’s it! Our mail in service is fast, effective and affordable.

With locations across the country, and mail in eyeglass repair centers, we’re convenient to you.

And why can we repair eyeglasses so quickly? Because we carry more replacement parts in stock from more manufacturers than any other eyeglass repair center! We have the replacement parts on hand to fix your glasses. Others make you wait while they order the replacement parts necessary for your repair.

So, when you need emergency eyeglass repair services, contact us. We’ll get your glasses fixed right away!

Fast, Professional Mail-In Eyeglass Repairs for Designer Frames

When your designer eyewear breaks, your first thought turns to how quickly your eyeglasses can be repaired. Fortunately, due to modern technology and high quality service, same day branded eyewear repair can be completed as professional service companies stock the parts that you require.

The best titanium frames repair companies employ excellent mail-in services, with the promise of a same day turnaround. For the customer, this always makes you want to know how much the service is going to cost and how will the repair company know, until they have inspected your eyeglasses?

The answer is simple; designer eyewear repairs usually cost between a stated known minimum and maximum amount, and the cost of shipping them back to you. The repair business will provide you with an exact quote once they have inspected the damage to your eyeglasses and they probably won’t even ask for payment until they have completed the work.
Using pioneering technology
Whether it is Fitovers eyewear or Reptile eyewear that calls for a repair, the specialist company of your choice will almost certainly use the latest in laser welding technology, which is how they are able to react so quickly and deal with titanium frames repair, or other metals.

By choosing the best business to repair your eyeglasses, you will almost certainly be dealing with a company that concentrates all of its operating hours towards repairs so that they can be shipped out the same day they arrive, minimizing the time a customer must be without their glasses; because not everyone can afford a second pair.

These advances in technology mean that companies no longer have to consider the basic constraints of soldering broken metal frames. Having different options makes the designer eyewear repair company better suited to deal with a wide range of circumstances. Soldering can lead to further damage of the eyeglasses and often to discoloration, so it is no wonder that a high number of customers avoid repair centers that use soldering as their sole source of mending the eyewear frames.

Where frames do discolor, they can be refinished to provide a strong and great looking frame for continued use.

Being able to mail in your glasses and have experts repair them in the minimum of time can usually only be achieved by laser welding because this provides a pinpoint accuracy, to within half a millimeter in diameter, in just milliseconds, to fuse the metals and make them strong again.

Because the action is completed in a very short period of time, heat is not transferred to cause discoloration across the frames. Because the eyewear isn’t burnt, refinishing is not a requirement and your glasses can be back in the mail to you in a very short period of time.

Laser welding is considerably strong when compared to using the conventional methods of repair, like soldering. It also means that your glasses continue to be durable, without a weak spot that soldering often provides.

Mailing in your designer eyewear to American Eyeglass Repair is a simple and straightforward task. After a professional repair, your eyeglasses will be back in use very quickly.